I inadvertantly transfered money into an obsolete bank account, and I can’t get it back
I had a NatWest business account which I hardly used as the venture never took off. NatWest froze the account. I was then intending to transfer money between my personal NatWest accounts but inadvertently moved £150 into the frozen business account. I quickly transferred it to the correct account but two days later realised £150 had been moved back to the business account.
NatWest says that as I made the original error its hands are tied and it will not refund the money. It has offered no explanation and cannot say when my complaint will be dealt with. I have now suffered other bank charges as a cascade effect has set in. MT, London
Because your money briefly touched the account of a dissolved business, NatWest grabbed it to send on to the Treasury Solicitor. This is the department that collects “ownerless goods” – mainly the estates of people who die intestate and the assets of dissolved companies. NatWest has now changed its mind and returned your £150, refunded the charges you incurred as a result of the mix-up and also sent you £50 compensation.
You can email Margaret Dibben at email@example.com or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. Do not enclose SAEs or original documents. The newspaper accepts no legal responsibility for advice.
Need a Loan? Visit Secured Loans Broker.
View full post on Free Secured Loans Advice